Mercy Health Home Care Services Northern Metro

Level 2, 110 Chifley Drive
PRESTON VIC 3072

1300 478 776

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Our experienced team offers you the right support around your home and beyond, whenever you need it, to keep living the life you love. A trusted not-for-profit provider whose mission is to ‘care first’, we deliver personalised help to make life that little bit easier. Our flexible services can make your day run smoothly. We can help you get ready for the day, keep your home clean and tidy, stay healthy and safe, attend appointments, catch up with family and friends, have a friendly face call by, use technology to support your safety, or anything else you need to enjoy life. We can support you whenever you need us, from one hour a week to 24/7. We can provide care under a range of funding models, including Home Care Packages, and expert advice to help you get the most out of your service, every step of the way. A simple chat with Mercy Health can give you and your loved ones the help you need to continue to live life – your way.

Specialised services
In-home respite care
Wellness and reablement

1300 478 776


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Government-subsidised care

Mercy Health Home Care Services Northern Metro is an approved provider for Home Care Packages, subsidised by the Australian Government.

$10,271.10 package

Home Care package level 1

Basic care

Personal care, household or domestic assistance, social support, meals or shopping, or rehabilitation.

$18,063.85 package

Home Care package level 2

Low-level care

Personal care, household or domestic assistance, social support, meals or shopping, or rehabilitation. Services may include loan of basic equipment.

$39,310.50 package

Home Care package level 3

Mid-level care

Personal care, household assistance, meals and medications, nursing or allied health input, support with memory or behaviour changes, or assistance with aids and appliances.

$59,593.55 package

Home Care package level 4

High-level care

Personal care, household assistance, meals and medications, nursing or allied health input, support with memory or behaviour changes, or assistance with aids and appliances.