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Closing the gap between hospital and aged care.
Too many older Australians spend longer in hospital than they need to. Not because they aren't ready to leave, but because the process of finding and securing the right residential aged care placement is slow, fragmented, and dependent on information that is often incomplete or out of date.
This is the problem DailyCare was built to solve.
What DailyCare does
DailyCare is discharge infrastructure connecting hospital discharge teams with residential aged care providers. It gives discharge teams real-time visibility of provider availability matched to patient needs, and gives providers a direct channel into hospital referral networks.
The result is faster, better-matched placements and less time spent by patients, families, and clinicians navigating a process that should be simpler.
DailyCare’s Emergency Department (ED) Respite interface extends discharge infrastructure to the front door of the hospital, enabling rapid connection between ED teams and residential aged care providers for patients who require immediate support but not acute admission. It provides real-time visibility of respite capacity and a structured pathway to initiate and manage placements directly from ED—supporting timely alternatives for patients presenting with social, carer, or functional needs.
Designed in collaboration with ED Care Coordinators across the Melbourne public health system, the interface is embedded within frontline workflows to support faster decision-making. It enables diversion of avoidable admissions, improves patient flow, and connects providers directly with patients and families, while generating real-time data on demand and system impact.
Where DailyCare is headed
The referral pathway is DailyCare's foundation. Built on top of it is something with longer-term significance: a real-world dataset capturing demand for residential aged care from hospitals, matched against provider capacity and availability.
For health system planners, aged care funders, and policy makers at both federal and state levels, this kind of placement data has direct relevance to how aged care is planned, funded, and evaluated. DailyCare is building the infrastructure to make it available.
Independent validation
DailyCare's impact has been independently validated by CSIRO's Australian e-Health Research Centre. The study found a 26% reduction in time spent waiting for care post-assessment through to discharge, and a 16% reduction in overall length of stay, using Melbourne Health patient data.